Founded in April 2013, RightCom is the leader in customer experience management in Africa. The company, specializing in cloud-based customer experience (CX) management software, has become a one-stop shop for all CX needs, adding management consulting and CX BPO outsourcing to its enterprise software suite.
As the Pan-African CXaaS company, RightCom helps blue chip companies prevent bad customer experiences from impacting their bottom line, by providing the technology that identifies at-risk customers and implementing the next best action to avoid churn.